Common FAQs

GENERAL QUESTION

Hide your real IP address, Protect your confidential information, get discounts…

Each subscription comes with access to all DIgeVPN apps and server locations. You can download DIgeVPN apps on as many devices as you’d like, or use the manual configuration instructions.

For instructions on canceling your subscription please contact the support.

DIgeVPN reserves the right to suspend or terminate services at any time, upon reasonable notice to you. Where applicable, your payment will be refunded to you.

DIgeVPN has thousands of servers in dozens of locations around the globe. Each location can have hundreds of servers, with each server containing thousands of IPs. Server availability varies according to the connection protocol chosen (Lightway, OpenVPN, or IKEv2). DIgeVPN does not specify the number of available IPs because that may change depending on demand and other factors.

DIgeVPN is a privacy-focused company that does not store activity logs or connection logs of our users. DIgeVPN does collect minimal information about the usage of our services in order to identify and address technical issues, but this information cannot be used to connect you to any specific activity or behavior.

Yes! DIgeVPN takes numerous measures to ensure your VPN connection is safe and secure:

  • IP masking using server locations around the world
  • Industry-standard 256-bit AES encryption
  • Network Lock (kill switch) for superior leak protection
  • No activity logs and no connection logs
  • Private, encrypted DNS on every server
  • Perfect forward secrecy for future-proofed privacy

Besides these standard features, DIgeVPN has a dedicated team of security engineers working to constantly upgrade our network and apps to address new threats to your privacy.

DIgeVPN runs a premium VPN network optimized for quickness and reliability. Enjoy unlimited bandwidth and your choice of servers in dozens of countries around the world. DIgeVPN has built the best network and VPN apps in the industry. Still not convinced? DIgeVPN comes with a 30-day money-back guarantee on all plans, so you can try the best VPN service available with zero risk.

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